Terms and conditions

The terms and conditions of the Charitable Society for Orphan Care "Benaa" in the Eastern Province apply to the platform whether it is accessed via personal computers, laptops, tablets or mobile devices.

It is applied to visitors and users of the website or application, including their use and access to book appointments, services, content (as defined below), tools and information contained on the website. Your use of and access to this website constitutes your acceptance of the terms of use of the website/application of this platform

We may collect personal information about you while you use the Website or our online services. Please read our privacy policy for more information. By continuing to use the website or our electronic services, you are giving us your consent to our use of your personal information as described in the Privacy Policy. We may change the terms of use of the website at any time for security, legal or regulatory reasons or based on updates or changes made to the services or medical features provided by the website, by publishing the terms of use of the website that have changed on the website. You agree that this is sufficient notice from us of the change in the terms of use of the website. Your use of the website after any change in the terms of use of the website is then an indication of your acceptance of the terms of use of the website in effect at that time.

Use of websites


Websites are provided primarily to:

  • Facilitating access to information about the health care services provided by the platform
  • Providing the ability to book appointments without making any financial payments through the website
  • Providing the possibility of communication between the beneficiary, the association, and the medical center through the communication methods offered regarding the services we provide and verifying eligibility to benefit in various locations in the Kingdom of Saudi Arabia.
  • The Websites are intended solely for your personal use, and unless otherwise stated, you are solely responsible for determining whether any feature of the Websites is appropriate or suitable for your requirements.

Site user requirements

Charitable organizations:

  • To be an association specialized in caring for orphans in the Kingdom of Saudi Arabia.
  • The association must have an official license from the National Center for Non-Profit Sector Development.
  • The association should follow up on registering its beneficiaries on the “Basmat Watan Platform”.
  • That the association contributes to scheduling appointments for beneficiaries
  • Fairness in making appointment booking available to all beneficiaries so that everyone can enjoy the service.
  • Contributing to highlighting and appreciating the medical partner’s efforts.
  • Coordinating with the initiative’s management in media appearances and highlights
  • Contributing to attracting partners from medical centers within the geographical scope of the association.
  • Maintain data confidentiality.

Medical centers:

  • It must be a medical center specialized in the field of oral and dental health or a hospital that has clinics specialized in oral and dental health.
  • The hospital or medical center must be located in the Kingdom of Saudi Arabia.
  • It must be licensed by the Ministry of Health and the relevant authorities.
  • Providing free treatment services for orphans, male and female.
  • Follow up on the availability of appointments and follow up on their acceptance.
  • If you wish to cancel or postpone the appointment, it must be made no less than 6 hours before the appointment time and notifying the beneficiary.
  • Treating the beneficiary of the initiative as a reviewer through communication and notifying him of appointments in accordance with the hospital and center policy.
  • Submitting treatment reports after completion on the platform.
  • Maintaining the confidentiality of beneficiary data and treatment cases.

Beneficiary orphans:

  • The beneficiary must be registered with one of the charitable organizations specialized in orphan care.
  • Coordinating the beneficiary with the association to which he belongs when registering on the “Basma Watan Platform”.
  • Ensure that the appointment is chosen accurately according to the treatment condition.
  • Commitment to attend the appointment after registering for it.
  • If you wish to cancel the appointment, this must be done no less than two days before the appointment, and the association will be notified of the cancellation.
  • Adherence to the terms and conditions of the hospital or medical center.
  • The hospital or medical center has the right to cancel the appointment or postpone it to another time, and the beneficiary must be notified at least 6 hours in advance.
  • The hospital or medical center has the right to exclude or close the beneficiary’s file and not provide treatment to him.
  • The service is provided free of charge by hospitals and medical centers as a form of community contribution and is not obligatory.
  • It is prohibited to highlight any service provided through the initiative in the media except in coordination with the association to which the beneficiary belongs.
  • When there are any comments or complaints, they are submitted to the association to which the beneficiary belongs for consideration.
  • Maintaining the confidentiality of the information contained in the beneficiary’s account.

Guarantees

We do not guarantee, represent or undertake any of the following:

  • The website must meet your needs or operate uninterrupted, in a controlled manner, securely, or free of errors or viruses.
  • That the information obtained from or available on the Websites will be accurate or reliable, or that the quality of any information, services or other materials obtained by you through your use of the Website will meet your expectations.
  • The descriptions of content, photographs or videos available on the websites, including but not limited to those related to the health care services provided by the platform, must be accurate.
  • All warranties explicitly or implicitly stipulated in applicable regulations are excluded from these terms, with the exception of warranties that may not be legally excluded.

Submit content

  • You alone bear responsibility for any content that you publish, cause to be published, or link electronically to websites or make available on them, and you alone bear all penalties resulting from that.
  • Your sending of any message, data, information, text, music or audio clips, photographs, graphics, codes or any other materials (collectively referred to as “Content”) to the Website through e-mail or through postings on the Websites electronic or otherwise, or cause you to submit any content to the Website (collectively, “Submissions”), You will grant us a non-exclusive, royalty-free, perpetual, assignable, irrevocable, and fully sublicensable right to:
  • Use, copy, modify, adapt, translate, distribute, publish, create derivative works from, publicly display and perform such Submissions throughout the world through any means then known or hereafter devised for any purpose, including, without limitation, in advertising medical centers and appointments For the website.
  • Use the name you attached to the submissions. You also grant us the right to prosecute any person or entity that violates your or our rights in the Submissions by violating these Website Terms of Use, provided that we are under no obligation to do any of the foregoing. In addition, you acknowledge and agree that all Submissions are non-confidential and non-proprietary.
  • You also agree to do all things and sign all documents necessary to allow us to exercise the full rights granted to us under this clause.

You hereby expressly agree not to post, upload, transmit, create, publish or otherwise make available on the Website any of the below material:

  • Any content that is false, misleading, incorrect, or is likely to in any way cause confusion to users of the website.
  • Any content that is unlawful, defamatory, slanderous, or offensive to any religious or moral groups, or involves any type of obscenity, pornography, vulgarity, lasciviousness, indecent, harassing, threatening, or violates the rights of privacy or publicity, or includes abuse or solicitation, fraud, or other objectionable or unsolicited solicitation;‌
  • Any Content that could constitute, encourage or provide instructions for a criminal offense, any Content that would violate the rights of any party or otherwise give rise to liability or violate any local, national or international laws, including without limitation Limitation, the regulations of the relevant securities market regulator in the jurisdiction in which the content is published;
  • Any content that may constitute an infringement of any patent, trademark, trade secret, copyright, or any other proprietary or intellectual property rights of any party.
  • Any content that constitutes an impersonation of any person or entity or misrepresents your affiliation with any person or entity, including medical centers, charities, and beneficiaries.
  • Any content that constitutes an impersonation of any person or entity or misrepresents your affiliation with any person or entity, including medical centers, charities, and beneficiaries.
  • Any political campaigns, contests, sweepstakes, contests or offers that do not comply with these Website Terms of Use;
  • Any private information related to any third party, including, but not limited to, nickname (last name), address, phone numbers, and email addresses.
  • Any viruses, corrupted data, or other harmful, destructive or malicious files.
  • Any content that is not related to the purpose of the websites; Or any content or electronic links to content that, in our sole opinion, is either:
  • Violates any of the above.
  • unwanted.
  • Indicates any type of association with, approval or endorsement on our part where none exists.
  • Indicates any type of association with, approval or endorsement on our part where none exists.
  • Restricting or prohibiting any person from using or enjoying the Website exposes us (or may expose us), any of our affiliated entities or other users of the Website to any harm or liability of any kind.

Prohibited uses

You may not use the Website in any way that could, or could reasonably be expected, cause damage to or overburden our servers or any network connected to any of our servers. You may not use the Websites in any way that could, or could reasonably be expected, interfere with any other party's use of the Websites, or in any way that is or is likely to be in violation of any applicable regulations or any party's rights or legal entitlements. Under any applicable regulations. You may not misuse the Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful.

You may not attempt to gain unauthorized access to the website, the host server on which the websites are stored, or any other server, computers or database connected to the websites. You may not attack the Websites using a denial-of-service software or a distributed denial-of-service attack.

We will report any breach of the foregoing terms to the relevant system enforcement authorities and we will co-operate with such authorities by disclosing your identity to them. In the event of such a violation, your right to use the Websites will be terminated immediately.

You hereby agree not to do any of the following (whether on your own or through a third party):

  • Use any robots, search engine spiders, screen scrapers, data aggregators or other automatic devices, processes or routine activities (hereinafter referred to as “automated process”) to process, monitor, copy or extract any web pages from the Website, Or any information, content or data contained therein or accessible through the website without our prior written consent.
  • Use any automatic processes to collect or combine the information, content or data found on the website or that can be accessed through the websites with the information, content or data accessed through or obtained from any third party.
  • Using any automatic process to interfere or attempt to interfere with the proper functioning of the website or any transactions or operations conducted through it.
  • Taking any action that would place an unreasonable or disproportionately large load on the website’s infrastructure or on the bandwidth connected to the website.
  • Reverse engineering, reverse assembly, disassembly, or attempting to reveal in any way the source code or any algorithmic equation or other operations related to the basic software of the infrastructure and operations associated with the websites.
  • Copy, reproduce, alter, modify or create derivative works from – or publicly display – any part of any content taken from the Website without our prior written consent.


Ways of access

  • Your use of these websites is at your own risk.
  • You may not access the Websites using devices or services that are designed to provide automatic, frequent, high-speed access.
  • Certain parts of the Website are password protected or require login. You are prohibited from obtaining or attempting to gain unauthorized access to these parts, or to any other protected materials or information, through any means not intentionally made available by us for such purpose.


Electronic links to websites

  • ‌You are prohibited from creating any electronic links from any website that is not owned by you.
  • You may not copy the site's design framework and place it on any other website, nor may you create a link to any part of our site other than the home page. We reserve the right to withdraw permission for electronic linking without the need to send prior notice.

Electronic links to other sites

If the Website contains links to other sites or resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use.


Limitation of liability

Taking into account any responsibilities stipulated in the law that cannot be excluded or disclaimed, none of our directors, employees, partners or beneficiaries shall bear any responsibility to you for any losses, compensation, liabilities, claims or expenses (including but not limited to legal, defense or settlement expenses) of any kind, whether direct, indirect or consequential, arising from the Content, any third party material or third party companies or your access to the Website Whether such liability is in contract, tort (including negligence), breach of a statutory duty, or otherwise.

We will not be liable to you or to anyone else for any loss resulting from a cause beyond our control, including failure of electronic or mechanical equipment or communications lines (including telephone lines, cables and the Internet), unauthorized access or any act or Inaction by third parties, viruses, theft, operator errors, adverse weather or abnormal weather conditions (including floods, earthquakes), fires, wars, armed insurgencies, terrorist attacks, riots, labor disputes or other labor problems, accidents, emergencies, delays, over bookings, cancellations or relocation Authority, or any action taken by the government.

Compensation guarantee

You hereby guarantee to fully indemnify us against any liability incurred by us as a result of any loss, cost, damage or expense howsoever caused, or incurred by us as a result of your violation of these website terms of use. You also agree that if you use the Websites in an inappropriate, offensive or harmful manner, you will indemnify us for any losses incurred by us or any third parties as a result of or in connection with your use.

Privacy

Your privacy and security are extremely important to us. As well as all the data that the website, interactive areas and other services provided through electronic services collect and use. We are responsible for respecting your privacy in any country in which we do business. We are also committed to all our obligations stipulated in the applicable data protection regulations relevant in this regard, including the regulatory texts in force in the Kingdom. Your acceptance of these website terms of use and the terms of the application user agreement (as applicable) constitutes express consent to the use of data as set out in the website terms of use and the application user agreement.

Copyright and trademarks

All intellectual property rights, including but not limited to copyright in the content of the entire Websites, are owned by us or by our licensors.

The Group's trademarks (“Trademarks”) are the exclusive property of us or our licensors. As for third-party trademarks, they are owned by the parties related to them.

You may use and/or reproduce the Trademarks only with our express written consent, which consent will be communicated to you upon request and in our absolute discretion.

No part of the website may be reproduced, stored (for any period of time) in any electronic or other retrieval system, modified, adapted, uploaded to third party websites, its design framework reproduced, or displayed to the public. or transfer it, in any other form through any procedure whatsoever, without our specific prior written consent, except as necessary or necessary for personal viewing of this Website via your Internet browser, or as permitted by the Website's current Terms of Use or applicable regulations.

Termination

We may terminate your use of and access to the Websites with or without cause at any time with or without notice and without any liability to you howsoever arising.

The terms of the limitations of liability, disclaimers, disclaimers, and limitations of our liability shall survive any termination. In the event of termination, you are prohibited from accessing and using the websites directly or indirectly. Any violation of the previous terms may result, without limitation, in the immediate suspension of your use of the websites and your access to them.

Compliance with regulations

Benaa association operates and/or manages the Websites from within the Kingdom and makes no representation that the features, features or any other content of the Websites are available, appropriate or legal in any other jurisdiction. Accessing such content from a jurisdiction where such access is illegal constitutes a violation of these Website Terms of Use.

General provisions

These website terms of use are subject to the regulations of the Kingdom.


You irrevocably and irrevocably submit to the exclusive jurisdiction of the courts of the Kingdom. We may perform any of our obligations and exercise any of the rights granted to us under these terms of use of the website through any third party. We may also assign, in whole or in part, our rights and obligations stipulated in these terms of use of the website to any third party.

All rights not expressly granted in these Website Terms of Use are reserved to the Association. No other rights or licenses, whether express, implied, arising by estoppel or otherwise are transferred or intended to be transferred under these Website Terms of Use.

If any provision - or part of any provision - of these Website Terms of Use is found to be invalid, unenforceable or invalid, it shall be severed from these Website Terms of Use, and the remaining provisions of the Website Terms of Use shall remain in full force and effect, provided Such separation does not change the basic nature of these website terms of use.

None of our statements or any conduct on our part may be construed as a waiver of any right, and no waiver of a right will be effective unless it is in writing. The term “conduct” in this clause includes delay in exercising any right. For the purposes of this clause, the term “right” means any of our rights arising under or in connection with the provisions of these Website Terms of Use or otherwise, and includes the right to invoke the provisions of this clause.